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Privacy Policy

This privacy policy sets out how Goutos London will utilise and protect any information that you give us whilst using this website.

Goutos London is fully committed to ensuring that your privacy is protected. We will only ask you to provide limited information by which you can be identified whilst using our website, please be reassured that this information will only be used as outlined in this privacy statement.

We may change this policy from time to time by updating this page so please periodically check this page to ensure you continue to be happy with the policy and any changes made to it.

What we collect

We may require the following information from you in order to give you the best service:

  • Your name
  • Your contact information (including email address)
  • Information such as postcode, location preferences and interests
  • Other information which is relevant to our customer surveys and/or offer

What we do with the information we gather

We strive to only collect information on a need-to-know basis so that we can understand your requirements better and to provide you with a better experience.

This is done primarily for the following reasons:

  • To ensure accurate internal records are kept for you.
  • To improve our products and services for you.
  • We may occasionally send some promotional emails about new services, products, offers or other information which we feel may be of interest to you and only using the email address which you have provided.
  • On occasion we may also use your information to contact you by email, phone or mail for market research purposes.
  • We may use the information to keep the content on the site relevant to to your interests.


Here at Goutos London, we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file for which you give permission to be placed on your computer’s hard drive. Upon agreement, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you in an individualised way. They can modify their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our site uses traffic log cookies to identify which pages are being used. This helps to provide us with data about web page traffic to improve our website to meet our customers needs. This information is solely used for statistical analysis purposes and then it is removed from the system.

A cookie does not give us any access to your computer or any personal information about you, other than that which you consent to share with us.

You can choose to accept or decline cookies. Declining may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our web pages, you should be aware that we have no liability or control other websites. Therefore, we cannot be responsible for the protection and privacy of any information whilst visiting those sites and they are not governed by this privacy statement. You should review the privacy statement applicable to each site you visit.

Controlling your personal information

You can restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by emailing us.
We will not sell, distribute or lease your personal information to third parties without your consent or unless we are required by law to do so.
You can request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.


If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.



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