Privacy Policy

This privacy policy sets out how Goutos London will utilise and protect any information that you give us whilst using this website.

Goutos London is fully committed to ensuring that your privacy is protected. We will only ask you to provide limited information by which you can be identified whilst using our website, please be reassured that this information will only be used as outlined in this privacy statement.

We may change this policy from time to time by updating this page so please periodically check this page to ensure you continue to be happy with the policy and any changes made to it.

What we collect

We may require the following information from you in order to give you the best service:

Your name
Your contact information (including email address)
Information such as postcode, location preferences and interests
Other information which is relevant to our customer surveys and/or offer

What we do with the information we gather

We strive to only collect information on a need-to-know basis so that we can understand your requirements better and to provide you with a better experience.

This is done primarily for the following reasons:

To ensure accurate internal records are kept for you.
To improve our products and services for you.
We may occasionally send some promotional emails about new services, products, offers or other information which we feel may be of interest to you and only using the email address which you have provided.
On occasion we may also use your information to contact you by email, phone or mail for market research purposes.
We may use the information to keep the content on the site relevant to to your interests.

Security

Here at Goutos London, we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file for which you give permission to be placed on your computer’s hard drive. Upon agreement, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you in an individualised way. They can modify their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our site uses traffic log cookies to identify which pages are being used. This helps to provide us with data about web page traffic to improve our website to meet our customers needs. This information is solely used for statistical analysis purposes and then it is removed from the system.

A cookie does not give us any access to your computer or any personal information about you, other than that which you consent to share with us.

You can choose to accept or decline cookies. Declining may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our web pages, you should be aware that we have no liability or control other websites. Therefore, we cannot be responsible for the protection and privacy of any information whilst visiting those sites and they are not governed by this privacy statement. You should review the privacy statement applicable to each site you visit.

Controlling your personal information

You can restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by emailing us.
We will not sell, distribute or lease your personal information to third parties without your consent or unless we are required by law to do so.
You can request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

Questions

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

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Testimonials

Mr Goutos is delighted to share some of his patient and peer feedback on their experiences of his services.

Louise Steel

2023-08-16

Mr Goutos performed keloidectomy surgery on both my earlobes, and I am so grateful to have been referred to him. From the first consultation, through surgery, and now my 3-month follow-up, I have nothing but good words to say.

Luke Ward

2023-07-10

This man is an extremely intelligent, professional gentleman. He will set realistic expectations from the beginning and will not ‘beat around the bush’ so-to speak. From the initial consultation to post-surgery, it has been a rollercoaster ride. However the high level of expertise & professionalism Mr Goutos maintained has been impeccable. All I can say to any other individual considering treatment with Mr Goutos, is that you are in incredibly safe hands. And on top of this, he has a great sense of humour. I wish nothing but the best for this man, and the best results for his future patients.

Mauricio Lucas

2023-07-06

Outstanding Doctor - Exceptional Expertise I recently had the pleasure of consulting and also going through surgery. Dr. Goutos removed a large class of keloids from my back and chest, and without a doubt, I can confidently say that he is the best doctor I have ever had the privilege of seeing. From the moment I entered his practice, I was immediately struck by his professionalism, knowledge, and exceptional bedside manner. Dr. Goutos possesses an extraordinary level of expertise in his field, and his technical skills are truly remarkable. His ability to diagnose and treat medical conditions is unparalleled, and I have personally witnessed his remarkable success in improving the health and well-being of countless patients. What sets Dr. Goutos apart is his genuine care and concern for his patients. He takes the time to listen attentively, ensuring that he understands every aspect of the medical issue at hand. He communicates clearly and effectively, explaining complex medical concepts in a way that is easy to comprehend, which greatly helps in alleviating any concerns or fears. One aspect that impressed me greatly was Dr. Goutos' commitment to staying updated with the latest advancements in his field. He incorporates cutting-edge techniques and treatments into his practice, ensuring that his patients receive the highest standard of care available. This dedication to continuous learning and improvement is a testament to his unwavering dedication to his profession. Additionally, the support staff at Dr.Goutos' practice deserves recognition for their exceptional service. They are friendly, compassionate, and highly efficient, ensuring that appointments run smoothly and patients feel comfortable throughout the entire process. Overall, I cannot emphasize enough how fortunate I feel to have found Dr.Goutos' exceptional skills, genuine care, and unwavering commitment to his patients make him a truly outstanding specialist. I wholeheartedly recommend him to anyone seeking top-notch medical care.

Kashmala Khan

2023-01-26

Mr. Goutos and his team did an amazing job reversing a scar I had on my forehead. This was a very old scar and had bothered for many years. The laser treatment and fat transfer procedure has changed my life and given me so much confidence. I would definitely recommend him, he is a fantastic and very skilled surgeon. Thank you so much!

Javier

2023-01-14

Mr Goutos and his team removed some lipomas from my arms. The initial consultation right through to the aftercare was professional, sensitive and genuine. Mr Goutos put me at ease right from the start, discussing my history and background and then discussing the various options for the incisions and sutures. The incisions were quick, efficient and professional. I felt completely at ease knowing I was in expert hands. The incisions were extremely neat and have closed and scared really well. I had a number of questions after the operation and one of the sutures became infected. Mr Goutos was quick to make an appointment for me, see me and deal with the infection and offered for me to see him again if the infection didn’t calm down. He was genuinely empathetic to my needs and took time to check each scare, explain things and assure me along the way. He didn’t at any point, make me feel I was asking silly questions or too many. I highly recommend Mr Goutos for his exceptional incisions and suturing as well as his professional conduct, caring approach and after care. The whole experience was smooth and easy and I am very grateful for what he has done for me.

Ieva Lihovida-Yarlett

2022-12-07

We came to see Dr Goutos a few month ago to remove invasive spider nevus on my 9 year old sons nose . After a lovely consultation with Dr Goutos , he suggested to do several laser treatment sessions. After a few sessions we already noticed a massive improvement. On the final laser treatment session the spider nevus was completely gone. Thank you to the Dr Goutos for tackling the problem so rapidly and with great results!

Amy Munson

2022-10-27

We took our 4yr old daughter to Mr Goutos following an accident which resulted in a small burn scar on her cheek. Mr Goutos gave us various options and we went for laser treatment. After 4 appointments the scar has gone! The care that Mr Goutos gave us was exceptional and so good with children. He made us feel very comfortable and confident in his ability. I would recommend him to anyone if they were looking for a doctor in that particular field. Can't thank him enough.